Your practice business analyst
The CFO watches the money. The analyst watches how the practice runs — chairs, schedules, patients, payers.
What the analyst noticed
Three findings pulled from this week's Dentrix data. Each one names the dollars and the single action.
Tuesdays run at 64% chair use while Thursdays are full.
Hygiene rebooks 92% of patients before they leave the chair.
Crown cases presented same-day accept at 81% vs 52% later.
What each provider produced
Trailing 12 months by category, plus per-provider days and production per day.
| Provider | Role | Days / mo | Production / day | Trend |
|---|---|---|---|---|
| Dr. A | Owner · GP | 16 | $4,700 | +4% over 6 mo |
| Hygiene team (2 RDH) | Hygiene | 36 | $1,180 | steady |
Where the time is going
Chair utilization by day and time, no-show trend, and the dollar value of empty chair time.
| Mon | Tue | Wed | Thu | Fri | |
|---|---|---|---|---|---|
| Morning | 95% | 62% | 94% | 98% | 90% |
| Midday | 98% | 66% | 96% | 100% | 92% |
| Afternoon | 92% | 64% | 90% | 97% | 85% |
Production lost to unfilled chair time, at each provider's average production per day.
Who accepts, completes, and comes back
Case acceptance funnel in dollars, 18-month retention, and recall rebooking rate.
Share of a new-patient cohort still active 18 months later.
Share of hygiene patients who leave with their next appointment already booked. Healthy is 90%+.
What brings patients in — and who pays what
Channel ROI and payer economics side by side.
| Channel | Spend / mo | New pts / mo | Cost / patient | 1-yr value | Verdict |
|---|---|---|---|---|---|
Word of mouth 16 patients / mo at $0 cost — your best channel. | — | 16 | — | $21,600 | Free |
Google (search + profile) Cost per patient inside the healthy $100–$200 band. | $1,400 | 9 | $156 | $12,150 | Healthy |
Local directory listing Cheap, steady, keep it. | $350 | 5 | $70 | $6,750 | Healthy |
Medicaid writes off 45¢ of every dollar produced — worth reviewing whether to keep accepting new Medicaid patients.
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Illustrative demo data · Practice management fields sourced nightly from Dentrix in a live deployment.